A referral is a huge responsibility. It is also the highest compliment a client can give you and should not be taken lightly. Anonymous

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Hi Rob,

Thanks very much for sourcing and organizing the Ford truck for us. Having now driven it for more than a few minutes it feels really solid, and I think it will do the job for us over the next few years.
Cheers

James
Chelsea, Quebec

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Thanks so much Lou for spending the time with me going over the car details.. I seemed to find detours all the way to Chelsea which gave me lots of time to get to know the Sub. What a great driving car, very comfortable and lots of pep; sound system great cranked up and Satellite fun.
A good start to my birthday festivities.
Thanks again,
 

Shannon
North York, Ontario
 

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Hi Rob and Lou,

It was so nice seeing you both after all these years - gosh - how the time does fly by....and you haven't changed a bit. I just wanted to let you know that my Ford Focus is running great and I love it. It was exactly what I had in mind for a second car too.
You are so accommodating and comfortable to do business with - I knew I was in good hands immediately, with no worries at all. I will always recommend you and be back if and when I need another car or sometime when I'm in the area - just to say "hi".
Take good care of yourselves,
Cheers,

Diane
Nepean, Ontario

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Dear Rob & Lou,

Just want to take this opportunity to thank-you both for assisting my daughter yesterday. Your quick and professional response to this situation will not be forgotten. As a family man it gives me great comfort to know that there are still businesses that run on honesty and integrity.
From the bottom of my heart, Thanks!

Bob
Sault Ste. Marie, Ontario.

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Rob and Lou,

Once again I would like to thank you both for making our car buying experience a positive one. This is our fourth purchase from Bridgeport Motors and every time seems to top the previous. This purchase was even better because I got to treat myself... J
Thanks again,

Steve
Ottawa, Ontario

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Hi guys,

Just wanted to thank-you again for a great experience in buying my Acura!  I absolutely love the car!  You made the "buying experience" a great one!  Like I said, I have recommended you to many friends and family members, and I will continue to do so!  You guys are awesome!
I'm sure we'll talk again soon!

 

Marilena
Nepean, Ontario

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Rob & Lou,

I just wanted to let you know that I am loving my new car. It's great fun.
BTW I will not hesitate to recommend you guys to everyone.
All the best,

Zoe & Peter
Chelsea, Quebec

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Rob & Lou

I love the car & really appreciate all you've done for me. I keep telling people about your service and recommend they check you out!
Thanks again.

Dianne
Rockland, Ontario

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To Lou and Rob

I can't thank you enough for making this experience of buying my first car so easy. I was so excited leaving the lot but no worries, I made it home safe and the Civic is still in great shape. I couldn't be happier with the car.
Thank you again.

Rachel
Keewatin, Ontario

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Hi Rob,

Geez I have been so busy I never got a chance to send you a message.
So let me take this opportunity to express my thanks for the awesome vehicle and you’re A-1 customer service. Dealing with you guys has been a great experience. I already gave your business cards away to close friends with great comments!!!!
The Corolla is awesome, everything is great, I owned 2 old Camry's in the past and they were by far the best cars I have purchased!
Take care and wishing you Bridgeport Motors boys the best!

Eric
Ottawa, Ontario

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Lou & Rob,

Thank you again for making it SO EASY to buy a car!!

Cathy
Nepean, Ontario

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Rob and Lou,

Thank you very much! I love the Mazda very much! I am definitely happy with my purchase and thank you for making it such an easy process.

Natalie
Ottawa, Ontario

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Dear Rob and Lou

Thanks for your great service in helping me get the right car - my 2005 Echo! So far so good. Best of luck in your business and I'll spread the word.
Sincerely,

Sheila
Ottawa, Ontario

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Hello Lou (and Rob!)

Thanks for your great service recently with the 94 Toyota Tercel deal - needing something on that short notice was stressful, but your help really eased the situation.  We are both very pleased with your company.  We've spread the word to everyone we talk to about your company.
Thanks so much!

Karen and Andrew
Mississippi Mills, Ontario

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Hey Rob,

Thank you for getting Laura set-up with her new car. Once again you made the whole car buying experience hassle free! It was an added bonus for me to see Laura excited about her new car. I look forward to dealing with you on my next purchase....next time it will be something for me...;-)
Thanks again,

Steve
Ottawa, Ontario

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Hi Lou,

The Outback is wonderful – I am so happy I bought this car. Thank you for all of your help. I really appreciate how easy
you made this whole transaction.
Thank you for everything,

Carroll
L'ille-Perrot, Quebec

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Hi Lou,

This is long overdue, but I wanted you to know how pleased I am with my Toyota Corolla.  I purchased "Razzmatazz" one year ago, and absolutely love it!  Thanks for making my purchase so stress-free, and for your exceptional service.  I have since recommended your dealership and will continue to do so.
Thanks for everything!!
 
Julie
Nepean, Ontario

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Rob and Lou

So, that's now three cars we have bought from you over the years and not one problem. How many big name dealerships have given us grief, well, we have lost count. You two fellows are a pleasure to deal with. Businesses with good customer service are few and far between today. The last car we just bought, that you found for us, the Magnum Hemi RT is a blast to drive.
Thanks once again Rob and Lou,

Eric and Janice
Greely

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HI

I bought the black Mazda 3 from you the other day and I wanted to tell you how much I love it!  It is wonderful! Thank you for being so helpful and fast to get it to me before I had to leave. I really appreciate it! I will definitely recommend Bridgeport Motors to my friends and family when they are looking for a car.
Thanks again!

Mary
Nepean, Ontario

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Hi guys

Just wanted to let you know the snow finally got here and the Subaru is doing exactly as it should. GREAT!! Thanks for the great car.

Mike
Ottawa, Ontario

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Hi Rob,

We purchased a Subaru Legacy in late August and simply love the car. With today's busy schedules it can be difficult fitting all things in when purchasing a vehicle. Not at Bridgeport Motor's, the service was excellent. Any questions we had were promptly answered with a smile. It was a no hassle experience at Bridgeport. I'd recommend Rob and Lou to anyone wanting to purchase a vehicle.
Many Thanks!

Peter and Lise
Ottawa, Ontario

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Hi Rob,

 We want to thank you for your incredible service.  This was our second car purchase through your dealership and will keep coming back as long as you're around. 
The purchase of our Volvo XC90 went smoothly, without any hiccups.  It was as easy as giving Rob our criteria, test driving the car and paying for it.  Rob made the experience very pleasurable. 
Perhaps what we like most about dealing with Bridgeport Motors is their honesty and integrity.  It has been our experience that these qualities are not easy to find in a salesperson, especially when shopping around for a car.  With Bridgeport Motors there were no surprises and best of all there was no pressure. 
I will highly recommend Rob and Bridgeport Motors to anyone I know who is shopping around for a car.
Thanks again!!

 Randy & Niki
Ottawa, Ontario

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Hi Rob,

Johanne and I wish to Thank-You so much for your efforts to secure our new Lexus RX-350 for us. The execution of our order was superb and, you took so much of the frustration out of buying a new car that it actually was a pleasure, that it should be, given the amount of money being spent. The eye opener came when the sales manager locally indicated that they would have been able to give me a better price than you did. I know what price you provided the vehicle to us for, and there was no way that they would have come close. That is the sort of issue that we customers have to put up with when negotiating with a Dealer. Dealing with you was a wonderful experience. You were recommended for your honesty and intregrity by a friend, and I will certainly continue recommending you to my other friends and relatives.
Thanks again,

Dennis and Johanne
Orleans, Ontario

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Rob/Lou

Many thanks for the card. Yolande and I thoroughly enjoyed our business dealings with you. The Toyota Echo got 53 mpg on a 330 mile trip going home and still had fuel in the tank. I drove 1/2 way and she drove the rest. We would certainly recommend your services to any one that we knew.

Regards
Warren & Yolande
Chelmsford, Ontario

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Robert

Thanks for your help in organizing a discount and securing the new Camry for me from Bel-Air Lexus Toyota. I'm still learning about the car, but I love it!
Thanks again.

Hazel & Byron
Ottawa, Ontario

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Hi Lou,

I've had the car for a few weeks now and love it.  Thanks for all your help. You guys made the process so easy! I will definitely refer you guys to all my friends.
Have a great Easter and best wishes to you and your family.

Giuseppe
Ottawa, Ontario

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Hey Rob, 

It’s been a little while, but I just thought I'd e-mail to thank you, and let you know how happy I am with the truck. It is way better than I thought I would ever get, and I love it, it's perfect. I have been driving it for a while, and it's awesome. I am really happy, I can’t believe the condition it is in - its like brand new, and it works really well with the parts I added. So yah, thanks a lot.  I thought I'd include a couple of pictures in case you wanted them.

Lindsey
Greely, Ontario

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Hi there Rob,

 

Thanks very much for the "English" 2004 Accord manual ! (Pls. thank Lou for dropping in my mailbox - what service !) This has become my bedside reading of late - I now know this car has a few more features I was not previously aware of. Ex. the entire back seat folds down....wow!

Though I claim to be a  practical girl and not requiring all the extras this car has - I can tell you I am getting used to the "extras".  Esp. the sunroof with my CD cranked up !! :-)

Take care....

Regards,

 

Lauri
Ottawa, Ontario

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Rob and Lou,

 

    Although I didn't get to meet you, I would like you guys to know that Kelly is quite pleased with her experience with you.  She assured me that matters were dealt with in a very professional manner and she is pleased with the van. (Which, as you know, far outweighs what any husband may think or say.)  As the saying goes, "If Momma's happy, everybody's happy!" Thank you for taking the time to send a thank you note--- it has not gone unnoticed and I will bring it to Kelly's attn. when she arrives home tomorrow. 
Thanks again,

Steve & Kelly
Perth, Ontario

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Rob & Lou

Thanks for being so flexible with the arrangements for the Saab. This has made the transition period a safe and reliable one for my family.
I will continue to recommend Bridgeport Motors whenever I can.

Michael, Jennifer & Ella
Ottawa, Ontario

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Hi Rob & Lou,

Just a quick note to say thanks again and to let you know that we are really enjoying the CRV. We can't believe it's ours! Most people think it's brand new!
I am very happy to recommend you to anyone I know that is looking for a car.
Take care,

Anna, Andrew & Louise
Ottawa, Ontario

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Dear Lou and Rob,

 

You guys are one of a kind!! To take the time to write a special word is greatly appreciated. I've never seen that from a dealer!!! 
Many thanks to you for taking care of all the details including the very nerve wracking trip to the Quebec Safety!! I love my Volvo and I feel that I've taken the best decision in dealing with you guys.

No doubt that I will spread the word!! I hope that your business will grow so that, one day, you'll be ready for... a jingle!!

Excellent service!

Regards

 

Réjean
Gatineau, Quebec

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Lou, Rob,

Just a note from Angelika and me to say thank you for your patience and insistence on finding the exact car for which we had asked. The car was within our agreed price range and it was indeed in excellent condition.  In short, excellent service!  Many thanks!  We'll be back for our next one.

Dan and Angelika
Kanata, Ontario

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Hi Rob,

Just a quick note to reiterate my thanks for your outstanding help. I felt relieved to be working with someone that I could trust. This was one of the largest purchases that I have made in my life, especially a second hand purchase… and having someone that knew what they were looking for, and knew what I was looking for, and someone that had the confidence of my trusted mechanic meant everything to me. I absolutely LOVE this car. I really appreciate both yourself and Lou’s tolerance of my quirkiness. I got more than what I was looking for. I always like to bring business to friends when I can, and I hope to bring a few more deals your way in the upcoming months.
Thanks again,

Julian
Ottawa, Ontario

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Rob, Lou and Family

Our warmest wishes for a Merry Christmas and a happy New Year.
I have very much enjoyed the Acura Legend and has been driving very well.  Thanks for the car.

Alix & Family
Manotick, Ontario

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Rob and Lou;

Just wanted to say thank you both for finding me the EXACT car I was looking for, down to my preferred colour. By having your company searching for a car on my "wish list" saved me a lot of time shopping around, as I am a very busy professional. I also find your prices very fair, and your delivery and after purchase service exceptional. The car met and even surpassed my expectations.
Thank you once again, and I would not hesitate to recommend your dealership to my friends and co-workers.

Eric
Greely, Ontario

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Dear Rob & Lou

Thank you for all of your help finding the perfect car for our family. Your service and patience is amazing!

Heather & Dave
Greely, Ontario

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Hey Guys,

 

Just want to thank you again for your service. The car is great and it's exactly what I wanted and needed.

Took it out for a highway spin and it drives like new!

I won't hesitate in recommending both of you for anyone looking for a car.

Thanks again,

Sylvain
Ottawa

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Rob:

I am writing to thank you and your brother for your assistance and
service to my wife and me regarding the recent purchase of our 2001 Saab.
The Christmas season is hectic for everyone which explains why this note
is late but, nonetheless, sincere.
The used car business in the Ottawa area is very competitive and
demanding.  We looked for a good second-hand vehicle for quite some time
before settling on the Saab and your dealership.  We knew little about
the vehicle but learned quickly to trust your judgment.  We're very
happy and excited about our purchase, much of which is based on your
straight-forward and honest approach in dealing with our needs.  For us,
the Saab is probably the last vehicle we will drive because of our age.
It is exceedingly safe and reliable, two features that you suggested we
check out independently.  We're happy to confirm your assessment of the
vehicle and we really want to thank you for your understanding of our needs.
My wife and I wish you and your brother every success in your business
venture, especially because of the integrity and personability you bring
to your industry.  We saw this on several occasions with other
customers, while we were deliberating over our own purchase.  As you
suggested, we consider Bridgeport Motors "User Friendly".

Skip and Lise
Aylmer, Quebec

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Hey Bridgeporters!
Just a couple of words in appreciation of our recent Saab transaction. Having been in the industry in the past, I am a tough crowd, but am very satisfied with the service I have received thus far. Keep up the good work!
First off, the car is great. We remain very impressed with the drive and condition of the car, but you can't take much credit for that....you didn't build it, only sourced it ;-) But seriously, finding such a beautiful car with such low kms for a competitive price is hard to do. As we discussed, I shopped between Ottawa, Toronto, and as far as London to find this vehicle. It was a relief to find it locally and support a neighbourhood dealership.
Also, the transaction was easy, no pressure and all of the milestone dates were hit (cleanup, safety, delivery etc) despite the added complexity of the Quebec licensing. I have seen this hold up the process before, but you pulled it off. Kudos.
Thirdly, the Thank You card was a nice touch, and Kerry was impressed. Follow up service and contact is important, as no one wants to feel like another 'Unit'.
Keep it up, I expect to stay in touch as I refer people to your establishment.
Kindest regards

Derek & Kerry
Chelsea, Quebec

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Rob
Mick & I would like to "Thank You" very much for helping us find our new vehicle. We love our new Honda & are extremely happy with it. You & your brother Lou went above & beyond the call of duty during this process. Your dedication to your clients is A1! Thank you very much.
Sincerely,

Lisa & Mick
Greely, Ontario

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Hello Rob
I just want to thank you once again for all your help and I really appreciate everything you did for me to help find that perfect car for me. I love the Acura, and well lets just say I have stopped bugging my parents. The car is perfect, and I love it more every time I drive it, and just really appreciate everything you did for me. I hope you're having a great day, and I will talk to you in the future.
Thanks again for everything,

Jamie
Osgoode, Ontario

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Hi Rob
Love my BMW - you guys are great!
Buying a used car is not normally a fun project, often filled with horror stories, and anything but joy...
Not so when buying from Bridgeport Motors!
As you well know, we experienced an unexpected incident with a leaky gas tank, that no one could have anticipated under the circumstances. No problem - Rob to the rescue!
Tank is fixed, car is on the road - everything is great!
I will often repeat this story in my travels, and will heartily recommend you to anyone & everyone who will listen.
Thanks for the great car, and wonderful experience (and the Thank You card was a nice touch also!)

Rick
St. Andrews West, Ontario

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Hi Rob!
Yes it rides like a dream!
We are a Bridgeport Motors two car family. I would like to thank you in finding and securing a great deal on our latest purchase - a 2003 Nissan 350Z. I could not believe the price considering it took you all of 15 minutes to find the Z (right colour and right interior), and I had been in discussion with a local dealer for over a week!
The bottom line is, I have highly recommended you and Lou to my friends. If any of your customers wants to talk to one of your satisfied customers, give them my number.

Dennis
Greely, Ontario

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Dear Rob,
A quick note of thanks for the hard work and successful conclusion to the search for my new (to me) 2000 Acura 1.6 EL. Although the list I gave you of items I was looking for in a car was long, you managed to find exactly the car I was after, right down to the colour - and for less cost than I had allowed.
Your no pressure approach, and non-judgmental way of dealing with customers was very much appreciated, and will no doubt serve your company well over the years. Whenever I spoke with you (or your brother), I always felt that I was the only customer you were dealing with that day, and that my concerns were of utmost importance.
Many people I speak to cringe at the thought of buying a new or used car because so many companies are simply after the 'quick sell', and lose sight of the long-term implications. Throughout my experience with Bridgeport Motors, I always felt that I was getting a straightforward, honest answer to my questions. Many automotive dealerships could learn from Bridgeport's approach.
Again, many thanks for the efforts. I will be sure to recommend Bridgeport Motors to my friends.
Sincerely,

Philip
North Gower, Ontario

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Hi Rob,
I just wanted to thank Rob for his incredible work at finding "the needle in a haystack".
A friend recommended Bridgeport Motors for their friendly and honest service. He knew I was looking for a new 2004 Mazda RX-8 with very specific colour and option requirements, and said "Call Rob, he can find anything". Since all of the local dealers had sold their allotments, and couldn't provide a car until January, I figured I had nothing to lose. When I first spoke to Rob, I wished him good luck finding this car, but he was very friendly and said he would see what he could find. The next day came a call saying "you're right, these cars are not easy to come across - but I'm still looking". Less than 24 hours later came another call: "I've found your car".
Considering that this car was one of probably 10 similarly equipped models shipped to Canada - and every dealer I contacted had sold all of their cars - this was amazing. Only a couple of days later, and I was driving (and loving it!) my new baby.
All I can say is that if you have specific wants, and wish to avoid the typical games that many dealers play, then call Rob or Lou. I have purchased a lot of vehicles over the years, and I have only once before encountered such professional service, but never as friendly, open and honest.
I wish you much continued (and deserved) success!

Mark
Ottawa, Ontario

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Hi Rob and Lou,
I have been meaning to write you for a long time, but have been too busy enjoying my 1996 SAAB!
When my car broke down last November I knew that there was only one place to go for a quality used car. Bridgeport Motors! I had no idea what type of car I wanted, just that it had to be within my price range and be from a dealership that I could 'trust'. Your 'no pressure' approach and commitment to customer service made the buying experience a dream. Your after sales service is exceptional and has guaranteed that I will go back to Bridgeport Motors for my next car.
Your reputation precedes itself!
Another Satisfied Customer,

Michelle
Ottawa, Ontario

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Rob and Lou
It was an absolute pleasure doing business with you. I was referred to Bridgeport Motors from a friend of mine and I certainly wouldn't hesitate to do the same. I have never dealt with a dealership that was so committed to customer service and in the most professional and entertaining way. Rob and Lou make the car buying experience a most enjoyable one. It's a real time and stress saver to have someone else do all the running around for you. They really listen to what the customer wants. I'm extremely happy with my Acura 3.2 TL (as are my passengers!). All the best in your new location.

Kerry
Ottawa, Ontario

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Hello there
Hoping all's well, the BMW is great! Take Care.

The Costanzo Family
Nepean, Ontario

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Hi Lou
It has been very pleasant to deal with Bridgeport motors. I appreciate your sincere and honest approach with customers. If Swarna's dreams come true, she may pick up a BMW. We will recommend BPM to our friends and relatives.
Take care.

Samuel
Ottawa, Ontario

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To whom it may concern,
Recently I bought a 1997 BMW 328i from Bridgeport Motors. If you are looking for honest professional service, quality cars, and excellent prices you need to take that short drive. It is amazing to actually deal with people who want to earn your business. I will definitely highly recommend Rob and his Brother to my friends and family. Thanks for making this experience a pleasant one, and best of luck in the future!!!!

Arnold
Morrisburg, Ontario

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Just wanted to let you know that I appreciate receiving your card last week. I was totally happy with the service that you provided and will let any prospective buyers know about you and your shop. I am really happy that we got the car that I had wanted all along. I drove it to Montreal for the first time today and really enjoyed it. I look forward to seeing you again for future purchases.

Ralph
Nepean, Ontario

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Dear Rob & Lou,
Everyone says that ' when purchasing a used car there's 50% chance that you might end up with a lemon.' If you don't want a lemon go with the dealership that gives you a 100% customer service and efficiency, and trust me... you won't have any car problems. If you want to better you're odds go with a BMW. The ultimate driving machine. Rob, thanks for coming through for us, it's been a pleasure doing business with you, and I look forward to buying our next Beemer from you in the future.
BMW Enthusiasts

Michael & Anna
Gloucester, Ontario

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I am posting this referral notice because,  firstly,  I believe in supporting local small business ventures and, secondly,  because I feel that my experience with this dealership has been a positive one.  I recently purchased a car from Bridgeport Motors located on Albion Road. This company is independently owned and operated by two brothers, Rob and Lou Buttera.  They deal in used vehicles, both foreign and domestic (check out the sweet BMW in the lot, great price!).  Without going into details, I simply wanted to mention that it was a pleasure to deal with both of these gentlemen and would recommend their dealership to anyone who is in the market for a good used vehicle, a good price and without the usual runaround (and extra fees) of a large dealership.  Check them out!
A Satisfied Customer

Richard
Nepean, Ontario

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Hi guys!
Just a little note to let you know I'm lovin' my car! Thanks so much!

Deborah
Cornwall, Ontario

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Dear Rob & Lou
I just wanted to thank you for all you did for me regarding the purchase of my car. I really love it. I've already recommended Bridgeport to two friends and will continue to do so. Thanks for everything! God bless ya!

Sophie
Orleans, Ont.

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Rob,
Many thanks for all your help and understanding in less than ideal circumstances! Our faith in used car dealers is restored!!
Best wishes.

Rhys & Samantha
Trenton, Ont.

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Kudos to Rob Buttera and his brother Lou......
The gratitude that I feel for the efforts and the results of my "wish list" being met perfectly with no pain, but real pleasure to be driving my Cavalier need to be shouted from the roof tops.....too old to get up there, however, thank you to Rob and Lou at Bridgeport Motors for taking wonderful care of a now lifetime customer.

Georgia
Greely, Ont.